Return Policies

-We do offer return service.  If you are not happy with the product for any reason, please notify us by email first. (

-Notice First: Products return without notice and pre-arranged with us will not be refunded.

-Return Period: Please contact us within 14 days after you received our products, and return the items within 30 days. Please contact us and we will provide a return address to you.

-Return Fee: The shipping fee cannot be refunded and return shipping fee will be paid by the buyers.

-Keep It Original: Make sure the returned wigs are in original condition and packaging. The wigs must not be worn, brushed, restyled or the lace was cut.  Otherwise, it cannot be refunded.

-Custom made items cannot be returned.  And we do not accept exchange item.

-We will arrange the refund for you when the items arrived to us and has been inspected.

-Please keep the retuned delivery tracking number, if the items cannot be returned to our address without a trackable tracking number, we will not arrange the refund.